Partnership Built on Reliability
When your patients need to get there, we make sure they do. A dependable NEMT partner that your care team can count on.
Become a PartnerReduce Missed Appointments. Improve Outcomes.
Transportation barriers are one of the leading causes of missed medical appointments and hospital readmissions. We solve that problem for your patients — and your bottom line.
Missed Appointments/Year
Americans miss medical care annually due to transportation barriers
Annual Healthcare Costs
Attributed to preventable hospitalizations from missed care
On-Time Rate Target
Every ride tracked, every patient delivered safely and on time
¹ Kenney, G.M., et al. (2012). The Uninsured and the ACA: A Primer. Urban Institute. Widely cited figure for annual missed appointments due to transportation barriers in the US.
² Fitch, K., et al. (2009). Medical Costs of Preventable Conditions. Milliman Research Report. Estimates attributing ~$150B in annual US healthcare costs to preventable hospitalizations linked to missed care and poor care adherence, including transportation-related gaps.
We Work With All Types of Healthcare Facilities
Hospitals & Health Systems
Support discharge planning with reliable return-home transport. Reduce readmissions by ensuring patients get to follow-up appointments.
Dialysis Centers
We understand the critical regularity of dialysis transport. Recurring, scheduled rides with our dependable drivers who know your patients by name.
Skilled Nursing & Rehab
Facility-to-facility transfers, specialist appointments, and safe discharge transport handled with the care your residents deserve.
Oncology & Specialty Clinics
Cancer and specialty patients need consistent, caring transport. We become a trusted part of their treatment support system.
Home Health Agencies
Coordinate transport for your home health patients who need to reach specialist visits, labs, or therapy without disrupting care plans.
Medicaid Managed Care
We work with Medicaid managed care organizations to provide transportation benefits to enrolled members across our 11-county service area.
How the Partnership Works
Getting started is easy. Here's how we integrate with your facility's workflows.
Submit a Partner Inquiry
Fill out our partner form below or call us at (252) 227-0097. We'll set up a quick call to understand your needs.
Onboarding & Setup
We'll set up your account, provide dispatch contacts, and train your care coordinators on our booking system — quick and simple.
Start Scheduling Rides
Submit rides by phone, email, or online. We confirm, dispatch, and keep you updated. Your patients get where they need to go.
Meeting the Standards That Matter to You
Healthcare facilities need transport partners who are properly credentialed, insured, and compliant. Waypoint Medical Transport meets those requirements.
- Fully licensed and insured for NEMT operations in NC
- HIPAA compliant — patient privacy protected always
- All drivers background checked and drug screened
- CPR/First Aid certified driver staff
- ADA-compliant vehicles and equipment
- NEMTAC accreditation in progress
- Documentation available for credentialing committees
Need our credentialing packet? Contact us at book@waypointmedicaltransport.com and we'll send it right over.
Partner Inquiry Form
Tell us about your facility and we'll reach out within one business day to discuss a partnership.